Last Updated: March 2025
At zenquoriva, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budgeting services. We're based in Australia and follow Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles.
When you use zenquoriva's budgeting tools and educational resources, we collect different types of information to provide you with better financial planning support.
Our platform automatically gathers technical information to improve your experience and maintain service quality. This includes your device type, browser information, IP address, and how you interact with our tools. We use cookies and similar technologies to remember your preferences and analyse site performance.
We use collected data for specific purposes related to providing financial education and budgeting services for entrepreneurs operating in Australia.
| Purpose | Description |
|---|---|
| Service Delivery | To provide you with access to budgeting tools and generate personalized financial insights |
| Account Management | To create and maintain your account, process transactions, and handle support requests |
| Communications | To send service updates, educational content, and respond to your inquiries |
| Improvement | To analyze usage patterns and enhance our platform's functionality |
| Legal Compliance | To meet our obligations under Australian law and prevent fraudulent activity |
Your information is stored on secure servers located in Australia. We employ industry-standard security measures, but no system is completely foolproof. Here's what we do to protect your data:
We retain your personal information only as long as necessary to provide our services or as required by Australian law. Financial records are typically kept for seven years to comply with tax regulations, while other data may be deleted sooner upon request.
We don't sell your personal data to third parties. However, we may share information in specific circumstances with trusted partners who help us deliver our services.
We work with carefully selected companies that assist with payment processing, email delivery, data analytics, and customer support. These providers are contractually obligated to protect your information and can only use it for the specific services they provide to us.
Sometimes we're required by law to disclose information to government agencies, courts, or regulatory bodies. This happens when we receive a valid legal request or need to protect our rights and the safety of our users.
If zenquoriva is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.
Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and have processes in place to help you exercise them.
You can request a copy of the personal information we hold about you. We'll provide this within 30 days unless there are legal reasons preventing disclosure.
If your details are inaccurate or outdated, you can ask us to update them. You can also make changes directly through your account settings.
You have the right to request deletion of your personal information, subject to legal retention requirements for financial records.
If we're processing your data based on consent, you can withdraw that consent at any time through your account preferences.
You can object to certain types of data processing, including marketing communications, by adjusting your preferences or contacting us.
You can request your data in a structured, commonly used format that you can transfer to another service provider.
To exercise any of these rights, contact our privacy team using the details at the end of this policy. We may need to verify your identity before processing requests.
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze site usage, and improve our services.
You can control cookie preferences through your browser settings, though this may affect some features of our service. Most browsers allow you to refuse cookies or alert you when they're being sent.
zenquoriva's services are designed for entrepreneurs and business owners. We don't knowingly collect information from individuals under 18 years of age. If you're under 18, please don't use our platform or provide any personal information without parental consent. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.
While our primary operations are in Australia, some of our service providers may process data in other countries. When we transfer data internationally, we ensure adequate protection through contractual safeguards and compliance with applicable data protection laws. Your information remains subject to Australian privacy standards regardless of where it's processed.
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform. The date at the top of this page shows when it was last updated. Continued use of our services after changes take effect means you accept the revised policy.
If you believe we've mishandled your personal information or violated your privacy rights, please contact us first so we can address your concerns. We take complaints seriously and investigate them thoroughly.
If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can reach them through their website at oaic.gov.au or by calling 1300 363 992.
zenquoriva
Canaipa Shopping Centre
Russell Island QLD 4184
Australia
Phone: +61 406 009 973
Email: help@zenquoriva.com
We typically respond to privacy inquiries within 5 business days.